Mass Logistics Ghana Ltd (MLG) is an indigenous logistics and freight forwarding company established in Ghana in the early part of 2005 to offer shipping and logistics services to organizations operating in the Shipping / Logistics industry. Being aware of the challenges facing the logistics and freight forwarding industry in Ghana and West Africa, we have plans far advanced with solutions to curb them. We are determined to prove ourselves at all times worthy enough to be relied upon by both local and foreign companies for services related to the industry. This commitment and dedication has attracted lots of Ghanaian businesses and individuals to Mass Logistics to send and receive shipments from and to Ghana, and around the world – Safely, Quickly and Conveniently. Reliability and safety awareness Our customers, suppliers and others shall be very confident that what we offer is a reliable shipping solution. Our vessels can cause great damage to human beings and to the environment. Safety awareness must be present in all we do, also for those working in the office. Delegation of responsibility and accountability Responsibility as well as authority must be given to the person directly in contact with the customer, supplier or other interested party. Accountability requires praise as well as constructive criticism. Creative and inspiring working environment We are not paid to preserve the current state of business. On the contrary it is the responsibility of all of us to create our future. Creativity, innovation and improvement define individual performance as well as teamwork. The environment must be encouraging and inspiring. There is no such thing as a bad idea! Talent is encouraged but team spirit is essential Emphasis is placed on individual qualities, and future plans will be made for those who have talent and are willing to use it. Talent can be a number of things, i.e. leadership, entrepreneurship, creativeness, shipping knowledge. However, as with a football team, teamwork is also essential. That is another reason why we need different talents in our organization. Entrepreneurship drives our actions Our motive for action and change is entrepreneurship – not the strategy nor competitive actions, nor vessel decisions or anything else. Therefore, the talent of entrepreneurship will be encouraged. One to one relations The one to one relationship is the basis on which we should handle our customers in order to be preferred by them. These relationships are based on the individual customer’s needs.
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